At IHOMEY , we want you to be completely satisfied with your purchases. If this is not the case, you can return your products within 14 days of receiving your order.
Return Conditions
- Products must be returned in their original, unused condition, with their packaging and accessories.
- Return costs : At the customer's expense, except in the case of a defective product or an error on our part.
Return of Defective Products
If your product is defective, contact our customer service for a free return and refund or replacement.
Process
- Contact us at 06 19 22 61 11 to start the return.
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Return the product according to the instructions provided.
- Refund within 7 to 10 days after product verification.
Some products are not eligible for return due to hygiene reasons. If you have any questions, our customer service team is here to help!
Guarantee
At IHOMEY , we offer a 365-day warranty on all our products. This warranty covers manufacturing defects and gives you peace of mind when purchasing. If you have any problems, contact our customer service for prompt assistance.
Terms :
- The warranty does not cover damage due to misuse.
- Returns must be made in their original packaging.
For any questions, do not hesitate to contact us at 06 19 22 61 11
